Esu Eshan

Sr Customer Strategy and Operations Manager - APAC

Uber

Mark Smith

Senior Director, Customer Relationship Management

Concentrix

Maria Gaitanidou

Chief Product, Operations and CX Officer

Union Digital Bank

Maria Virginia del Rosario

Director for Customer Experience

CEMEX Holdings

Mary Jane Valero

Senior Vice President - Head of Human Resources (HR) and Customer Experience (CX)

National eLearning Center

Mona Cayanan

Head of Customer Experience

EMAPTA

Warren Ilustre

Vice President Customer Experience

East West Banking Corporation

Cynthia G.

Head of Customer Experience

Sante International

Felix Nafarrete

Customer Experience & Digital Merchandising Head

Viva Communications

Anthony Guanzon

Deputy Head, Integrated marketing & Communications

Malayan Insurance

Pinky Rose Barba

Asst. Vice President & Head of Customer Experience and Services

Megaworld Corporation

Kathy Dela Fuente

Head of Customer Experience Strategy and Programs

Globe Telecom

Kanak Velidi

Lead - Digital Transformation

Infosys BPM

Tonichi Achurra-Parekh

Vice President

Concentrix

Frankie Antolin

Executive Director

IT & Business Process Association of the Philippines, Inc. (IBPAP)

Amit Jagga

SVP & Country Manager

Concentrix

Patrick David

Senior Vice President

Teleperformance Asia

Allan “Lance” Lumban

Director of Physical and Digital Assets Group

VXI Global Solutions, LLC

Ma. Rhodora “Ayhee” Campos

Sr Regional DC Head

Infosys BPM Philippines and Malaysia

Carlos Flavian S

Country Head

Grab Support Philippines